Shipping

We know you want your products ASAP! We aim to process and ship online orders within 1 to 2 business days of receipt (excluding weekends and holidays).

AUSTRALIA DELIVERIES

We ship Australia Wide – $12 flat rate (standard delivery 2-7 business days). We use Australia Post for all our local deliveries. For customer reference, all orders will be provided with a tracking number once the order is despatched.

If you would like your order to be left at your door or in your mailbox, please write a note at the time of order.

Please note that if you choose this option, we cannot be held responsible if the parcel goes missing. Deliveries within Australian major cities can arrive within 1-3 business days from the date of order. Some rural areas can take up to 5 business days. Orders placed on weekends or Public Holidays will be processed and dispatched on the next business day.

INTERNATIONAL DELIVERIES

Flat-rate of $30 for ALL INTERNATIONAL RETAIL ORDERS! We express ship all our International orders with Australia Postl. Depending on the country, it should take an estimated 3-10 business days for delivery to metropolitan areas of major cities. You will be emailed a Tracking Number once your order has been shipped.

Please be aware that International orders may incur a customs or an import duty fee. You are responsible for payment of these fees. These fees are different for all countries. Please contact your local custom offices for further information. If your order is urgent or you have any other queries, please contact customersupport@mslova.com. 

** At this stage, only retail products are shipped internationally, however, if you are interested in using Ms.Lova Professional, contact us at info@mslova.com to join #mslovatan!